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Our support team is ready to assist you. Request a callback or call us now!

⚡ Priority Support

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✓ Free consultation • ✓ No obligations • ✓ Instant confirmation

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📞 Call +61 468 080 000
Live demo available • No signup required • Standard call rates apply

Why Choose AIVA Support

⚡

Fast Response Times

Get help within minutes, not hours. Our team is standing by to assist you.

🎯

Expert Guidance

Our support team knows AIVA inside and out. Get expert help configuring your AI.

🛠️

Setup Assistance

Need help getting started? We'll walk you through the entire setup process.

📚

Comprehensive Docs

Access detailed guides, tutorials, and best practices in our documentation.

🔧

Technical Support

Troubleshoot issues, integrate with tools, or optimize your AI's performance.

💬

Ongoing Training

Learn how to get the most out of AIVA with free training sessions.

Common Questions

How quickly will I get a response?
For callback requests, we typically reach out within the timeframe you select. Phone calls are answered immediately during business hours. Email support responses are usually within 2-4 hours.
What are your support hours?
Our phone support is available Monday-Friday, 9 AM - 5 PM AEST. Email support and callback requests are monitored 24/7. Your AI receptionist works 24/7 regardless of our support hours!
Can you help me set up my AI?
Absolutely! We offer free setup assistance for all plans. Request a callback above and select "Setup Help" and we'll guide you through the entire configuration process.
How do I access my dashboard?
Log in at aiva.help/dashboard using the credentials sent to your email after signup. Lost your login? Contact us and we'll help you recover it.
Do you charge for support?
No! All support is completely free for AIVA customers. Setup assistance, technical help, and training are included with every plan.

Other Ways to Reach Us

✉️

Email Support

Send us a detailed message

support@aiva.help
💬

Live Chat

Chat with us on the main site

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📚

Documentation

Browse our help center

View Docs →
🌐

Main Website

Learn more about AIVA

aiva.help